Why is email etiquette important?
Email is an important means of communication in today’s business world. Even though email might not have the same impact as a phone call or face-to-face conversation, it does allow individuals to communicate quickly and easily with one another without having to make a big deal out of it.
However, many people forget that there are certain things you need to take into consideration when emailing and that it is possible for emails (or text messages) to come across as offensive or rude if these things aren’t taken into consideration.
Here are the top reasons on why email etiquette is important.
People can misunderstand you
Of course, this is probably one of the biggest reasons on why it’s important to convey your message in a polite and professional manner. People can misunderstand the tone of what you are trying to convey through email.
It’s pretty easy for people to misconstrue an email if they don’t really understand the context behind it, so just be careful about what you’re writing. You don’t want other people to think that you are being rude or offensive even if you don’t actually mean it.
It should always be considered that other people are using email for work purposes, so there should always be a clear division between the play time and working hours. It’s not really too difficult to determine when someone should use an email because generally, emails are only used during office hours.
It’s important to keep this in mind because there are certain matters that should not be discussed over email. If you aren’t sure, it is always better to err on the side of caution and ask someone for clarification or even talk about the topic face-to-face if possible. This prevents other people from having misconceptions about your message.
It is also important to keep in mind that when you are emailing someone, it is possible for other people to read your message too. For instance, if you are emailing a complaint about somebody else, this may make the person feel bad or embarrassed when they didn’t actually do anything wrong.
You don’t want to cause unnecessary trouble, so just keep this in mind when you are writing an email.